Service

BeeSmartIT provide a range of support packages for all businesses. From Start-ups to Enterprise, we've got you covered.

The Hidden Cost of DIY IT:How Businesses Keep Paying for the Same Mistakes

Many businesses believe handling IT themselves is cost-effective.

In reality, DIY IT is like putting a bandage on a broken system—problems keep resurfacing, leading to repeated expenses, frustrated employees, and lost business opportunities.

Instead of investing in professional IT solutions, businesses end up paying multiple times for reactive fixes, unreliable workarounds, and security vulnerabilities. Every makeshift solution adds to the growing cost, but the real price isn’t just financial—it’s lost efficiency, weaker cybersecurity, and missed opportunities to scale.

Without a structured IT strategy, businesses face:

- Security risks

—Unpatched vulnerabilities leave systems exposed to data breaches.

- Productivity drain

—Employees waste time troubleshooting instead of working.

- Unnecessary expenses

—Constant repairs, failed DIY fixes, and emergency interventions.

- Missed growth opportunities

—Outdated systems block efficiency and expansion.

We don’t just fix IT issues—we eliminate them at the source, saving businesses from wasting money on the same problems over and over again.

Companies switching to even our basic services are saving over £1500 per employee annually, by simply reducing their unplanned downtime.

ONBOARDING PROCESS

If your needing support with Microsoft 365, or Azure Management our thorough onboarding process sets up your business for success, we focus on a strong foundation of security, whilst still delivering a high level of productivity for your business.

What we take care of/month

  • Tenant Assessment & Setup: Configuration of your Microsoft environment with industry best practices
  • Security Implementation: Establishment of multi-factor authentication and secure access policies​
  • User Account Creation: Setup of all user accounts with standardised naming conventions, groups assignment & user access controls.
  • SharePoint & Teams Structure: Implementation of secure, department-based document management​
  • Device Enrolment: Registration and configuration of all devices within business for centralised management​
  • ​Backup Implementation: Configuration of cloud-based backup solutions for critical data protection & offsite redundancy backup​
  • Email Configuration: Secure email setup with anti-spam and anti-phishing configuration​
  • Device Enrolment: Registration and configuration of all devices within business for centralised management​
  • *£99+vat onboarding cost for <10 employees​
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If your looking to reduce downtime, increase business efficiency, or reduce the risk of preventable Cyber incidents, our basic managed IT is a good place to start.

Managed IT

We provide a comprehensive technology support package that includes proactive monitoring, maintenance, and strategic planning. We handle your entire IT infrastructure, including network management, cybersecurity, data backup, cloud services, and technical support—all for a set monthly fee. This allows your business to benefit from enterprise-level expertise without the cost of an in-house IT department, reducing downtime and helping you focus on your core business operations rather than technology problems.

Starting from £25 per user/month

  • Quarterly Microsoft 365 license utilisation reports highlighting cost-saving opportunities ​
  • Automated user inactivity reports to identify dormant accounts ​​
  • Implementation of standardised email signatures across the organisation ​​
  • Microsoft 365 license management and optimisation ​​
  • User account administration (creation, modification, access audits & deactivation) ​
  • Standard password resets during business hours ​
  • Email configuration and troubleshooting – authentication policy configuration / reviews ​
  • SharePoint and OneDrive user access management – periodic audits and modifications to policies to improve data protection ​
  • Regular permissions inheritance reviews for document libraries ​
  • Remote / Microsoft Teams chat for issue resolution ​
  • Service Level Agreement
  • 4-hour response time for standard operating issues ​
  • 24-hour resolution time for non-critical issues (remotely solved)​
  • Monthly service performance reporting ​
  • Advance notification of Microsoft planned maintenance windows ​
  • Quarterly security awareness training materials (using existing resources) ​
  • Annual IT roadmap discussion with key stakeholders ​
  • Implementation of basic end-user satisfaction surveys after ticket resolution ​
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If your looking for a more specific service offering, our individual packages might be what your looking for.

Data Backup

Our data backup solution safeguards your critical business information against loss, corruption, or disaster. We implement automated, multi-layered backup systems that continuously protect your data both on-site and in secure cloud locations. Our service includes regular backup verification, detailed reporting, and rapid recovery capabilities to minimise downtime. With customisable retention policies and enterprise-grade encryption, we ensure your data remains secure yet accessible when needed. This fully managed approach eliminates the burden of manual backups, provides peace of mind that your information is protected, and enables swift restoration in the event of hardware failure, human error, or cyber incidents.

Starting from £1.99 per device/month

  • Automated scheduled backups
  • Multi-location data storage (on-site & cloud)
  • Backup Testing & Verification
  • Enterprise-grade encryption & security
  • Granular Recovery Options (individual files/folders)
  • Email & Microsoft 365 backup
  • Google Workspace Backup
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If your worried about the security of your business, we provide comprehensive endpoint protection and real-time security monitoring, safeguarding every device and user in your network. Prevent threats before they become problems and gain true peace of mind with a proactive security approach.

Data Backup

The Security Add-On gives your business peace of mind by providing advanced endpoint protection and 24/7 network monitoring. This add-on enhances the Basic Plan, ensuring that your IT environment is safeguarded against evolving cyber threats. With proactive threat detection and streamlined device management, you can focus on your core business activities without the worry of security breaches. Trust us to protect your digital assets while you concentrate on growth and success.

Starting from £5 per device/month

  • Advanced endpoint protection​
  • Proactive Vulnerability review and remediation ​
  • Advanced security policy enforcement ​
  • Security incident response within 1-hour SLA ​
  • Real-time security monitoring and alerting (24/7/365) ​
  • Advanced Security (24/7 mon.) additional +£3-7 per device.
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Network Design

Our network design and installation service creates custom, high-performance IT infrastructures tailored to your specific business needs. We begin with a thorough assessment of your current environment and future needs, then develop a comprehensive network architecture that optimises security, performance and scalability. Our experienced engineers handle the complete implementation process, from equipment procurement to configuration and testing. This approach ensures reliable connectivity, appropriate bandwidth allocation, and secure data transmission across your organisation, providing the solid foundation your business needs without the complexity of managing the design and deployment process yourself.

Priced by Project/month

  • Comprehensive site survey and needs assessment
  • Network architecture planning and documentation
  • Hardware recommendation and procurement
  • Wired and wireless network installation
  • Firewall setup and security implementation
  • VPN and remote access configuration
  • Network segmentation and VLAN setup
  • Network testing and performance verification
  • DNS and DHCP configuration
  • Guest network setup with appropriate access controls
  • Knowledge transfer and documentation
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Microsoft 365 offers the perfect balance of productivity and security. Our expert configuration and management services ensure your business benefits from powerful collaboration tools while maintaining robust protection against cyber threats, giving your team the freedom to work securely from anywhere.

Microsoft 365 Solutions

Our Microsoft 365 services provide comprehensive implementation, management, and optimisation of Microsoft's cloud-based productivity suite for your organisation. As a registered Microsoft partner, we offer expert guidance on selecting the right licensing options and configuring services to meet your specific business requirements. We handle the complete setup or migration process, from planning to execution, ensuring minimal disruption to your operations. Our team configures security settings, compliance policies, and collaboration tools to create a productive, secure working environment. With ongoing management and support, we help you maximise your investment in Microsoft 365, enabling your team to collaborate effectively while maintaining appropriate security controls and governance.

Priced by Project/month

  • Microsoft 365 licensing consultation and optimisation
  • Tenant setup and configuration
  • Email migration to Exchange Online
  • SharePoint site design and implementation
  • Teams deployment and governance setup
  • OneDrive for Business rollout and configuration
  • Microsoft 365 security assessment and hardening
  • Multi-factor authentication implementation
  • User access & Management
  • Power Platform implementation (Power BI, Power Apps)
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In an ever changing digital world, Information Security (InfoSec) is a critical aspects of operating a business. Our range of Cyber Security Services provide you with the support your business needs to stay safe.

Cyber Risk Assessment

Our Cyber Risk Assessment service provides a range of evaluations to improve your organisations security and business continuity. We identify vulnerabilities, threats, and potential impact to your business operations. We employ industry-standard frameworks and methodologies to systematically analyse your IT environment, examining technical controls, policies, and human factors that could expose your business to cyber threats. Our security team deliver actionable insights and prioritised recommendations tailored to your specific risk profile and business objectives. This thorough assessment helps you understand your security gaps, meet compliance requirements, and make informed decisions about security investments, ensuring your cybersecurity strategy effectively protects your most valuable digital assets.

Starting from £125 p/m/month

  • Comprehensive security controls documentation review
  • Regulatory compliance gap analysis (GDPR, PCI DSS, ISO 27001)
  • Information security policy assessment
  • Access control and privilege management audit
  • Data classification and handling procedure evaluation
  • Security incident response process review
  • Disaster recovery and business continuity assessment
  • Network architecture security review
  • Patch management process evaluation
  • Security awareness training program assessment
  • Security risk register development
  • Third-party vendor security management audit
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Penetration Testing

Our Penetration Testing service delivers rigorous security assessments that simulate real-world cyber attacks to identify vulnerabilities in your systems before malicious actors can exploit them. Our certified ethical hackers employ the same techniques and methodologies used by threat actors, but in a controlled, safe environment. We go beyond automated scanning to manually probe for weaknesses in your networks, applications, and infrastructure, uncovering hidden vulnerabilities that automated tools might miss. Following the assessment, we provide detailed documentation of findings along with clear, actionable remediation steps prioritised by risk level. This proactive approach helps you strengthen your security posture, demonstrate due diligence for compliance requirements, and protect your critical assets against evolving cyber threats.

Starting from £250 p/m/month

  • Web application security testing
  • Mobile application security review
  • API security assessment
  • External network infrastructure assessment
  • Internal network vulnerability evaluation
  • Social engineering assessment
  • Physical security control testing
  • Wireless network security review
  • Compliance validation (PCI DSS, ISO 27001, GDPR)
  • Password policy and strength evaluation
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